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1. Ticket Purchases
All tickets must be purchased through our official website or approved ticketing partners.
Tickets are valid only for the event, date, and venue stated at the time of purchase.
It is the responsibility of the ticket holder to check event details before completing the purchase.
2. Refunds & Cancellations
All sales are final. Tickets are non-refundable and non-exchangeable, except in the case of a cancelled event.
If an event is cancelled, refunds will be issued to the original payment method, typically within 30 days of the cancellation notice.
If an event is postponed or rescheduled, tickets will remain valid for the new date. Refunds are not available unless explicitly offered by the event organiser.
3. Ticket Transfers
Tickets are transferable to another individual if you can no longer attend.
It is the ticket holder’s responsibility to ensure the recipient has the correct ticket details.
The event organiser accepts no responsibility for issues arising from unauthorised resale or third-party transactions.
4. Discounts & Offers
Only early bird discounts and member discounts are available.
No other discounts (e.g. student, group, concession) apply unless explicitly stated for a particular event.
5. Age Restrictions
Age restrictions vary by event and will be clearly stated at the time of purchase.
Valid photo ID may be required upon entry.
Entry may be refused without refund if attendees cannot provide required age verification.
6. Entry & Venue Policies
Admission is subject to venue capacity, security checks, and compliance with venue rules.
The event organiser reserves the right to refuse entry or remove attendees without refund for:
Disruptive, unsafe, or inappropriate behaviour
Failure to comply with event or venue rules
Attempting to use invalid, copied, or fraudulent tickets
Prohibited items include: outside food and drinks, illegal substances, large bags, weapons, and professional recording equipment.
7. Lost or Stolen Tickets
The event organiser is not responsible for lost, stolen, damaged, or destroyed tickets.
Replacement tickets will not be issued under any circumstances.
8. Recording & Content Restrictions
Attendees are strictly prohibited from filming, photographing, live streaming, or recording any part of the performance without prior written approval.
Anyone found recording may be required to delete the content and may be removed from the premises without refund.
Unauthorized content creation (video, audio, or images) may result in legal action and/or financial penalties.
9. Event Changes
The event organiser reserves the right to make changes to the event details (including but not limited to venue, date, time, and lineup) without prior notice.
Such changes do not entitle ticket holders to a refund.
10. Force Majeure
In circumstances beyond the control of the organiser (including but not limited to natural disasters, strikes, government regulations, pandemics, or acts of terrorism), the organiser reserves the right to cancel or reschedule the event without obligation to provide refunds or compensation.
11. Liability
Attendees enter at their own risk. The organiser, venues, and affiliated partners accept no liability for personal injury, property damage, loss, or financial expense, except where caused by proven negligence.
12. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales (or Scotland or Northern Ireland, where applicable).
Any disputes will fall under the exclusive jurisdiction of the courts in the relevant region.
13. Acceptance of Terms